When purchasing at plakaat.dk you accept the terms and conditions stated below. Therefore, we recommend that you read the terms through carefully before purchasing.
We accept the following debit and credit cards: VISA, MasterCard, American Express, JBC, Discover Card and Diners Club. We don’t charge any fees for credit card payments. All prices are stated in Euro and includes 25% VAT.
In order to purchase items at plakaat.dk you must fill in your personal- and payment information. Once your order has been placed, you will receive an auto-generated order confirmation via e-mail. When your purchase has been accepted and the item is shipped, you will receive a shipping confirmation.
We ship to wherever you are, but for faster and easier delivery we suggest that you use a business address for delivery.
The delivery guidelines below are approximations and not a guarantee of delivery within the stated time:
Denmark: 2-5 working days
Europe: 5-10 working days
Rest of the world: 5-10 working days
Please note that when shipping to outside of Europe the order will have to go through the customs authority for clearance – this is not included in the approximate delivery time.
All goods are sent from Randers, Denmark and can be shipped worldwide. Freight charges will appear from the order confirmation before you pay.
We carefully pack goods in protective tubes to secure that products will arrive in perfect condition. However, if the content is damaged upon receipt, please report this to us immediately or at the latest 2 days after receipt to email@example.com.
RETURNS & EXCHANGES
Items bought from plakaat.dk are fully returnable within 14 days upon receipt. The items must be returned unused and in the same condition as they were upon receipt, in the same original packaging. Returns and exchanges are at your own risk and expense, and to be handled by you.
If you wish to return your order, please contact us by email with your order number and the reason for returning. Please contact us at firstname.lastname@example.org before sending back the item, and we will provide you with directions for return. Please note that expense for the return shipment is paid by you.
When we have received the item and approved the return we will transfer the purchase amount to your account within 14 days. Please remember to keep your post office receipt as documentation.
We may retain the refund until we have received the returned items or until we have received documentation that the item was returned, whichever comes first.
Plakaat.dk trades in accordance with the guidelines and laws established by the National Consumer Agency of Denmark. Complaints can be made in accordance with the rules established by the Danish Sale of Goods Act. This means that you can make a complaint of defects and faults in the product, which has occurred within 24 months after the purchase. This does, however, not apply to defects, damages or wear caused by misuse, lacking maintenance or ordinary wear and tear. In connection with complaints, defects and faults or non-delivery of goods please contact us at email@example.com.
If the complaint is entitled, you will get a refund of your shipping costs with in fair limits. When you return the item please inform us about the problem as detailed as possible. Please make sure the item is delivered safe and sound and make sure to get a receipt for the shipping so we can arrange a refund.
All communication between our payment system and the cardholder is made through an encrypted SSL-line (Secure Socket Layer). It is not possible neither for us nor any other unauthorized entity to see or read data, which is exchanged in relation to the purchase.
CUSTOMS DUTY AND VAT
If you order from a country, which is a member of the EU you pay Danish VAT but no customs duty in accordance with the rules of free movement of goods. However, if you order from a country outside the EU local taxes and duties may be added, for which we cannot be held responsible, but on the other hand the Danish VAT is deducted. If this is the case the carrier will contact you. Please note that this could involve some delay of the package, as the goods are retained by the customs. From this point it is your responsibility to contact the carrier and pay for the added additional costs.
We cannot guarantee that colors in the website are fully equivalent to the items’ actual colors. This depends partly on the color settings of your monitor/screen.
DK-8900 Randers SØ
VAT No: 35999272
Shopping at plakaat.dk requires the following information from you, as a minimum: name, address, telephone number and e-mail address.
Plakaat.dk only records this information with a view to delivering the items you order and to offer you the best possible shopping experience. Your personal data is stored by Plakaat.dk. Please note: We do not store personal payment information such as card numbers etc.
No data that identifies the individual shopper is passed on to any third parties. The only statistical data that is collected and shared with any third parties, concern customer traffic- and commercial information. This information is shared with the sole purpose of improving your user experience.